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Analista de Monitoreo (Cloud Infra) at Accenture - ApplyBlast

Analista de Monitoreo (Cloud Infra)

Accenture

4 months ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

Accenture is seeking a Monitoring Analyst to join an Integrated Command Center in Colombia for continuous 24×7 infrastructure surveillance. This role involves managing alerts and escalations across hundreds of thousands of devices within public and private cloud environments, using GenWizard, New Relic, AWS CloudWatch, and Azure Monitor. The professional serves as the primary point of contact for detecting and escalating incidents related to infrastructure, network, and applications.

Responsibilities

Monitor infrastructure events continuously through GenWizard and cloud monitoring tools
Detect and escalate critical and high-alert incidents to resolution teams
Investigate and reconcile changes in network topology or configuration
Open, update, and track tickets within ServiceNow Aurora for operational events
Propose improvements to monitoring sensors, thresholds, and control dashboards

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.