Analista de Suporte Júnior
Bureauworks
About this role
Bureau Works is seeking a Junior Support Analyst responsible for ensuring clear communication and resolving technical inquiries for clients, acting as a bridge between technology and users, and contributing to continuous improvement. The role involves managing customer support tickets, liaising with technical teams, maintaining knowledge bases, and suggesting product enhancements.
Skills
About Bureauworks
bureauworks.comBureau Works is a modern Translation Management System (TMS) with native AI, designed to unify cost, quality, workflow, and automation in localization. The platform centralizes translation and localization processes so teams and vendors can manage multilingual content, enforce quality controls, and scale faster. By combining automation and AI-assisted tools, Bureau Works aims to reduce localization costs and accelerate time-to-market for global content.
About Bureauworks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$11k
per year