Analista de Treinamento

The Analista de Treinamento is responsible for executing and managing training programs to enhance the quality and performance standards of Sales, Customer Service, and Customer Success teams. This includes assessing training needs, designing effective learning methods, and evaluating the impact of training on key performance indicators. The role requires collaboration with internal teams to ensure the integration of new skills into operational processes and involves creating and updating training materials in alignment with best practices. Strong analytical, communication, and organizational skills are essential, along with experience in adult learning methodologies and proficiency in tools like Google Workspace or Microsoft Office.