Accenture Federal Services

Analista Sênior de Operações e Atendimento - Inglês e Espanhol Avançado

Accenture Federal Services(1 month ago)

Nova Lima, BrazilOnsiteFull TimeSenior$90,365 - $123,866 (estimated)Operations
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About this role

An operations professional role at Accenture focused on driving performance and operational excellence within large-scale client service delivery. The position supports data-driven decision making, process governance and collaboration with client and internal stakeholders to deliver measurable value. Based in Belo Horizonte, Brazil within Accenture Operations.

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Required Skills

  • KPI Monitoring
  • SLA Management
  • Data Analysis
  • Process Improvement
  • Stakeholder Management
  • Leadership
  • Communication
  • Strategic Thinking
  • Client Engagement

Qualifications

  • Bachelor's Degree in Administration, Engineering, Management or Communication
  • English Advanced
  • Spanish Advanced
Accenture Federal Services

About Accenture Federal Services

accenture.com

Accenture is a global professional services firm that helps organizations transform through strategy, consulting, technology and operations. It combines deep industry expertise with advanced capabilities in cloud, AI, security and digital services to design, build and run scalable solutions. Accenture works with clients across industries to prioritize business strategy, technology readiness and organizational readiness to accelerate value. The company is known for its large global delivery network and partnerships with major technology providers to support end-to-end change from strategy to implementation.

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