Analyst 3, Business Information System
Xfinity
About this role
The role involves providing operational support for digital billing platforms, troubleshooting issues, analyzing billing discrepancies, and coordinating escalations. It requires evaluating complex problems, supporting change validations, and ensuring customer impact is minimized. The position emphasizes problem-solving, collaboration, and maintaining high service standards.
Skills
Qualifications
About Xfinity
xfinity.comXfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Salary
$55k – $75k
per year