Xfinity
This role supports the Revenue Analytics and Operations team by protecting billing accuracy, revenue integrity, and the customer experience. The position leads the investigation and resolution of complex customer account, order, and billing-related issues while performing advanced analysis to identify systemic trends and root causes. It ensures corrective actions align with company policies and provides guidance to strengthen processes and controls.
Headquarters
Philadelphia, Pennsylvania, United States
Company Size
10001+ employees
Xfinity is the consumer brand of Comcast that delivers internet, television, wireless, and home security services in the United States. It provides high-speed broadband, cable TV with on-demand and streaming options, and home phone service, along with Xfinity Mobile for wireless service and smart home products. The company emphasizes bundled plans, digital apps, and customer-centric online experiences to manage accounts and services. Known for its nationwide network and focus on integrated connectivity, Xfinity aims to offer comprehensive entertainment and communications solutions for households and businesses.
Xfinity didn’t post a salary, so this is our estimate from similar listings.
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