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Analyst | AMS Support & Delivery | Hyderabad | Technology Strategy & Transformation at Deloitte - ApplyBlast

Analyst | AMS Support & Delivery | Hyderabad | Technology Strategy & Transformation

Deloitte

4 months ago

3.8 on Glassdoor

Hyderabad

Onsite

Contract

Junior

0 applicants

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About this role

A Consultant on the OMS Track provides Level 2 production support for Order Management Systems, ensuring smooth order lifecycle processing and system stability. The role involves troubleshooting production issues, monitoring order flows and integrations, and collaborating with L1/L3 teams and business stakeholders to resolve incidents within SLAs.

Responsibilities

Provide Level 2 support for OMS platforms ensuring system stability
Troubleshoot and resolve production issues related to order flows
Monitor OMS applications and integration touchpoints continuously
Perform root cause analysis for recurring system issues
Collaborate with L1 and L3 teams for efficient issue resolution

Skills

About Deloitte

deloitte.com

Headquarters

Belgrade, Central Serbia, Serbia

Company Size

10001+ employees

Founded

1845

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Deloitte is a global professional services network and one of the "Big Four," providing audit & assurance, tax, consulting, risk advisory, and financial advisory services through member firms in more than 150 countries. It serves public- and private-sector clients across industries with strategy, digital and technology transformation, cybersecurity, analytics, human capital, and transaction support. Deloitte combines deep industry expertise, technology partnerships, and multidisciplinary teams to drive measurable business outcomes, innovation, and sustainability. Clients rely on Deloitte for its global scale, regulatory knowledge, and integrated advisory and implementation capabilities.