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Analyst App/Prod Support-24/7, Azure, Kubernetes, at AT&T - ApplyBlast

Analyst App/Prod Support-24/7, Azure, Kubernetes,

AT&T

2 months ago

3.4 on Glassdoor

Hyderabad, Telangana, India

Onsite

Full Time

Medior

0 applicants

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About this role

The role provides 24x7 application production support, handling incident triage, diagnosis, and resolution using tools such as Splunk, PagerDuty, Prometheus, Grafana, Kubernetes, and SQL/Postgres. The engineer works directly with clients, maintains ticket ownership, and develops operational runbooks while participating in rotational shifts.

Responsibilities

Provide 24x7 incident support and resolution
Monitor production environments and proactively address anomalies
Develop and maintain Tier 1 SOPs and operational runbooks

Skills

About AT&T

att.com

Headquarters

Dallas, Texas, United States

Company Size

10001+ employees

Founded

1876

View Profile

AT&T is a leading telecommunications provider offering wireless service and home internet (AT&T Fiber). The site features promotions on smartphones and unlimited data plans, with 24/7 support and tools to pay bills and manage accounts online.