oraclecloudinfrastructure
This position provides routine support to customers, including end-users, distributors, and dealers, seeking information through various mediums. The role involves resolving customer issues, managing support tickets, and coordinating with product development and QA teams to ensure efficient handling of queries. It also requires training support team members, monitoring performance metrics, and adhering to SLAs within a 24x7 rotational shift environment.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.