Analyst, Customer Service Champion-1
AIA(1 year ago)
About this role
A Customer Service Representative at AIA acts as a frontline ambassador, helping customers access and understand the company’s insurance products and services. The role supports AIA’s mission to help people live healthier, longer, better lives by ensuring consistent, accurate, and positive customer interactions.
Required Skills
- Call Handling
- Customer Service
- Communication
- Escalation
- CRM
- Product Knowledge
- Problem Solving
- Empathy
- Time Management
About AIA
aia.comAIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.
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