Analyst, Delivery Excellence
CNX
About this role
An Analyst, Delivery Excellence supports the delivery organization by enabling operational excellence and driving continuous improvement across client-facing services. The role focuses on ensuring consistent, high-quality service delivery and aligning delivery processes with business objectives. This is a full-time onsite position based in Quezon City.
Skills
About CNX
cnx.comCNX is a global customer experience and business process outsourcing company that provides customer support, digital transformation, analytics, and back-office services for brands across multiple industries. The company operates contact centers and delivery hubs worldwide, helping clients improve customer engagement and operational efficiency.
About CNX
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$43k – $59k
per year