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© All Rights Reserved. ApplyBlast.com
Athena
As an Analyst, Helpdesk at Athena, you will address employee inquiries and issues via Zendesk while ensuring service level agreements are met. The role involves directing tickets to the appropriate experts, updating knowledge bases, and continuously improving support processes through collaboration. You will work as an individual contributor to maintain smooth organizational operations by providing efficient and clear communication to ticket submitters.
Athena (Athena Labs LLC) matches busy leaders with top 1% remote executive assistants and provides world‑class delegation coaching to help clients reclaim time and accelerate results. They recruit, vet, and place elite remote EAs and teach systems and skills so clients become expert delegators and get leverage across work and life. Customers use Athena to offload high‑value tasks, streamline operations, and maximize productivity and long‑term growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Athena.
Athena didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role