Noanet
The Analyst I, NOC (Tier I) provides 24/7 on-shift surveillance, call management, and first-response troubleshooting for NoaNet's Core & Edge fiber telecommunications network. This entry-level role focuses on restoring service, minimizing escalations to Tier II, and maintaining network availability through proactive and reactive monitoring of SLAs. Analysts handle customer communications via tickets and phone, perform daily operational checks, and collaborate with engineering teams to resolve outages.
Headquarters
Tacoma, Washington, United States
Company Size
51-200 employees
Founded
2000
Northwest Open Access Network (NoaNet) is a nonprofit wholesale broadband provider in Washington State that builds and operates an open‑access fiber and telecommunications network. It supplies wholesale fiber and lit transport services, network engineering and project support to ISPs, electric utilities, local governments, schools, healthcare providers and other organizations. NoaNet partners with communities and grant programs to extend high‑capacity connectivity into underserved and rural areas, enabling competition and improved local services. Its open‑access model and infrastructure focus aim to spur economic development and close the digital divide across the region.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Noanet.
Noanet didn’t post a salary, so this is our estimate from similar listings.