ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
HCL Group
The Analyst in Support & Operations provides Level 1 remote desktop support, diagnosing and resolving hardware, software, and network issues for customers in both Japanese and English. The role focuses on meeting SLA targets, maintaining high-quality communication, and enhancing the customer experience through efficient ticket handling and knowledge sharing.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
Field Support Engineer (Japanese language skill required)
Wipro
Japan IT Help Desk Administrator
FranklinCovey
IT Support Specialist | Incident Management, Remote Support & Enterprise Hardware/Software Support
Synechron
IT Service Desk – Phone Support
Sonoma Consulting México
Desktop Support Level 1
Artech
Desktop Support Technician II (Tier 2) Bakersfield, CA
Grapevine MSP Technology Services