Analyst, Information Technology
K2 Services
About this role
A Desktop Support Technician position at Opensity Solutions involves providing first-level technical support, troubleshooting hardware and software issues, managing IT inventory, and supporting new hire setups in a corporate environment. The role includes both on-site and optional remote support, with a focus on customer service and incident management using ServiceNow.
Skills
About K2 Services
opensitysolutions.comOpensity Solutions is a technology-enabled managed services provider that delivers end-to-end IT and business transformation services. They specialize in help-desk outsourcing, managed IT, and consulting for law firms and the legal industry, focusing on infrastructure, security, and workflow modernization. Opensity’s services aim to elevate operations, reduce IT burden, and empower clients with more efficient, compliant, and resilient technology environments.
About K2 Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$52k
per year