Analyst, Infrastructure - Customer Experience
Invesco(3 months ago)
About this role
The Analyst, Infrastructure CX is an entry-level technology support role delivering day-to-day IT and customer support to internal business partners at a global investment firm. The position focuses on ensuring reliable service delivery, supporting meeting room and endpoint technologies, and contributing to documentation and process improvements. It offers hands-on training and development opportunities within a collaborative team environment.
Required Skills
- Troubleshooting
- AV Support
- Ticket Management
- Asset Management
- Documentation
- Windows
- Office 365
- Apple Devices
- Communication
- Customer Service
+4 more
Qualifications
- ITIL 4 Foundation
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