Analyst, IT Service Desk (Campus)

GCM Grosvenor(29 days ago)

New York, NY, United StatesOnsiteFull TimeJunior$60,000 - $65,000Technology

About this role

The IT Service Desk Analyst at GCM Grosvenor is an entry-level role within the Technology department at an alternative investment firm, focused on supporting the firm's end-user technology environment and advancing adoption of cloud and AI productivity tools. The position involves learning the company's Microsoft- and cloud-based technology stack and collaborating with Infrastructure and Cybersecurity teams to support technical initiatives and improve the overall end-user experience.

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Required Skills

End User Support
Troubleshooting
Ticket Management
Hardware Provisioning
Software Provisioning
User Training
Documentation
Process Improvement
Issue Escalation
Project Support

+18 more

Qualifications

B.A./B.S. Degree (Spring 2026) in Computer Science, Engineering, MIS, or Analytics

About GCM Grosvenor

gcmgrosvenor.com

GCM Grosvenor is a global alternative asset manager that invests on behalf of institutional and high‑net‑worth clients. The firm provides a range of solutions including fund‑of‑funds, direct and co‑investments, secondary transactions, private equity, real assets, infrastructure and hedge fund strategies, along with portfolio advisory and customized investment programs. Serving pension funds, endowments, insurers and family offices worldwide, GCM Grosvenor combines manager selection, risk management and scale to access differentiated opportunities. The firm emphasizes tailored allocations and responsible investing to help clients pursue long‑term return and diversification goals.