ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
HCL Group
This role provides Level 1 remote desktop support to resolve technical tickets related to hardware, software, and network issues via telephone, email, or chat. The position focuses on adhering to service level agreements, maintaining quality standards, and ensuring a positive customer experience through efficient first-call resolutions.
HCL Group is a pioneering Indian conglomerate established in 1976, recognized as one of India's original IT garage start-ups and an early innovator in modern computing. The Group operates a portfolio of companies spanning technology services (HCLTech), software products (HCLSoftware), healthcare solutions (HCL Healthcare), IT distribution (HCL Infosystems), and online education (HCL GUVI). It also invests in philanthropy, sports, and music through various strategic programs and foundations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HCL Group.
HCL Group didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role
Spanish & Portuguese Service Desk -Sr Engineer-Cloud & Infra Engg
Birlasoft
SERVICE DESK ANALYST L2
Wipro
Help Desk Representative
Printpack
IT Support Specialist | Incident Management, Remote Support & Enterprise Hardware/Software Support
Synechron
Systems Administrator Mid Level
ELEVI Associates
IT Technical Support I
weaver levi llc