Analyste de rétrofacturation // Chargeback Analyst
Plusgrade
About this role
As part of the Risk and Payments team, the Chargeback Dispute Analyst will enhance their investigative and communication skills to analyze, evaluate, and challenge chargebacks on behalf of Plusgrade and its partners. This role involves collaboration with partners and internal teams to ensure compliance with chargeback management requirements and to provide insights into customer behavior and chargeback trends.
Skills
Qualifications
About Plusgrade
plusgrade.comPlusgrade is a travel-focused technology provider that helps airlines, hotels and loyalty programs drive ancillary revenue through upgrade bidding, merchandising and loyalty redemption solutions. Its platforms and managed services make it easy to offer personalized add-ons and upgrade experiences that boost revenue while improving the customer experience. More than 250 travel companies worldwide use Plusgrade’s products and expertise to unlock new revenue streams and deepen loyalty.
Recent company news
PR NewswirePlusgrade Acquires Oaky, Strengthening its Position as a Global Leader in Hospitality Upselling
Oct 6, 2025
PhocusWirePlusgrade acquires Oaky, plans unified upsell platform
Oct 6, 2025
Hotel Technology NewsPlusgrade Acquires Oaky to Build Unified Hotel Upsell Platform |
Oct 6, 2025
PE HubGeneral Atlantic and La Caisse-backed Plusgrade buys Oaky
Oct 6, 2025
Accor GroupPlusgrade and ALL Accor, Accor's loyalty program, partner to expand loyalty rewards exchange for ALL Accor members
Jun 10, 2025
About Plusgrade
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Plusgrade.
Salary
$72k – $97k
per year
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