Analyste de rétrofacturation // Chargeback Analyst
Plusgrade(20 days ago)
About this role
As part of the Risk and Payments team, the Chargeback Dispute Analyst will enhance their investigative and communication skills to analyze, evaluate, and challenge chargebacks on behalf of Plusgrade and its partners. This role involves collaboration with partners and internal teams to ensure compliance with chargeback management requirements and to provide insights into customer behavior and chargeback trends.
Required Skills
- Chargeback Analysis
- SQL
- Excel
- Data Reporting
- Customer Communication
Qualifications
- University/College Degree
- 3+ Years Experience
About Plusgrade
plusgrade.comPlusgrade is a travel-focused technology provider that helps airlines, hotels and loyalty programs drive ancillary revenue through upgrade bidding, merchandising and loyalty redemption solutions. Its platforms and managed services make it easy to offer personalized add-ons and upgrade experiences that boost revenue while improving the customer experience. More than 250 travel companies worldwide use Plusgrade’s products and expertise to unlock new revenue streams and deepen loyalty.