Analyste des systèmes de soutien

MaintainX(14 days ago)

RemoteFull TimeMedior$74,123 - $100,379 (estimated)Customer Support

About this role

MaintainX is a leading cloud-native asset management and work intelligence platform for frontline industrial operations. The company is hiring a strategic Support Systems Analyst to own and evolve the support infrastructure and act as the technical lead for Zendesk and integrated tooling, ensuring scalability, resilience, and data integrity. The role emphasizes system-level thinking, rigorous documentation, and long-term operational health rather than routine administrative tasks.

View Original Listing

Required Skills

Zendesk
N8n
Zapier
Intercom
Liquid Markup
JSON
JavaScript
React
Tailwind CSS
QA

+10 more

About MaintainX

getmaintainx.com

MaintainX is an AI-powered SaaS maintenance and asset management platform that helps industrial teams manage work orders, asset performance, parts, and labor. The platform combines work-order and preventive maintenance tools with parts inventory, labor tracking, and AI-driven analytics to reduce downtime and boost operational efficiency. MaintainX provides mobile-friendly tools and integrations to help technicians and managers execute, document, and optimize maintenance workflows. Founded in 2018 and based in the United States, it serves manufacturing, field service, facilities, and other asset-intensive operations.