Analyst,Patient Relations (Bilingual/Creole)
Clinical Careers Page(2 months ago)
About this role
A Patient Relations Manager at Oak Street Health educates Medicare-aged patients about insurance programs, resources, and affordable coverage options to improve access to care and retention. The role functions as the clinic’s insurance expert and patient advocate, supporting the care team and contributing to patient engagement and orientation. This position aligns with Oak Street’s mission of providing personalized primary care to older adults.
Required Skills
- Patient Navigation
- Medicare Knowledge
- Insurance Expertise
- Customer Service
- Billing Support
- Advocacy
- Bilingual
- CRM
- Event Planning
- Scheduling
+1 more
Qualifications
- US Work Authorization
- Bachelor Degree Preferred
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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