Analyst,Patient Relations

Clinical Careers Page(1 month ago)

Columbus, OHOnsiteFull TimeMedior$42,200 - $81,800Patient Relations

About this role

The Patient Relations Analyst at Oak Street Health educates patients about Medicare programs, resources, and insurance options to improve access to care and retention. The role serves as the clinic's insurance expert and a liaison to the care and outreach teams, particularly during Medicare Open Enrollment. The position reports to the Associate Patient Relations Manager or Practice Manager and operates within Oak Street Health clinics.

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Required Skills

Medicare
Patient Advocacy
Insurance Navigation
Customer Service
Bilingual
CRM
Scheduling
Billing
Outreach
Computer Skills

Qualifications

Bachelor Degree
US Work Authorization

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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