Analyst,Patient Relations

Clinical Careers Page(1 month ago)

Pasadena, TXOnsiteFull TimeJunior$42,200 - $89,980Patient Relations

About this role

The Patient Relations Analyst at Oak Street Health educates patients about Medicare programs, resources, and affordable insurance options to improve patient access and retention. The role acts as the clinic insurance expert and a resource to the care and outreach teams on Medicare eligibility and coverage. It focuses on building patient trust and supporting patient engagement within the clinic.

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Required Skills

Medicare Navigation
Insurance Counseling
Patient Advocacy
Benefits Education
Eligibility Verification
Billing Assistance
Customer Service
Event Coordination
CRM Experience
Computer Skills

Qualifications

US Work Authorization
Bachelor Degree Preferred

About Clinical Careers Page

cvshealth.com

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.

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