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Analyst,Patient Relations at CVS Health - ApplyBlast

Analyst,Patient Relations

CVS Health

3 months ago

3.2 on Glassdoor

Phoenix, AZ

Onsite

Full Time

Senior

0 applicants

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About this role

A Patient Relations Manager at Oak Street Health acts as an insurance expert and patient advocate within clinic settings, helping individuals navigate Medicare, resolve medical bills, and access public benefits. The role involves building trusting relationships with patients, serving as an internal resource for the care team, and supporting operational activities like scheduling and orientation processes.

Responsibilities

Assist patients in navigating insurance issues and resolving medical bills
Serve as an internal resource for physicians and staff on insurance questions
Manage welcome visits and orientation processes for new patients
Support clinic management with operational activities including scheduling
Foster patient engagement through the design and execution of events

Skills

Qualifications

Bachelor's degree preferredUS work authorization

About CVS Health

cvshealth.com

Headquarters

Woonsocket, Rhode Island, United States

Company Size

10001+ employees

Founded

1963

View Profile

CVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.