Analyst/Sr. Analyst
FinThrive
About this role
A Technical Support Analyst (Contact Center) in the healthcare revenue cycle sector provides customer service by resolving technical support tickets related to revenue cycle products. They ensure timely, quality responses within SLA, support multiple communication channels, and route issues appropriately for efficient resolution, contributing to customer satisfaction and operational efficiency.
Skills
Qualifications
About FinThrive
finthrive.comFinThrive is a healthcare revenue cycle management (RCM) technology company that provides an end-to-end, AI-powered platform called Fusion. The platform is designed to accelerate speed, accuracy, and productivity across the revenue cycle—streamlining claims, denials management, patient billing, and reporting to help providers maximize cash flow. FinThrive combines automation, AI, analytics, and integrated services to modernize legacy systems and reduce administrative burden for health systems and medical groups. Customers use FinThrive to improve collections, gain operational visibility, and optimize revenue cycle workflows.
About FinThrive
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for FinThrive.
Salary
$40k – $60k
per year