athenahealth, Inc.
The Analytics Senior Associate supports the Customer Success organization by maintaining analytics data infrastructure and producing performance reporting focused on Customer Care. The role partners with stakeholders to define and track KPIs across the support ticket lifecycle and agent performance, turning complex datasets into actionable insights for leadership.
Headquarters
Boston, Massachusetts, United States
Company Size
5001-10000 employees
Founded
1997
athenahealth is a healthcare technology company that provides a suite of products and services designed to improve the efficiency and connectivity of ambulatory care. With a mission to "cure complexity," athenahealth operates the largest connected network in healthcare, serving over 170,000 clinicians. Its offerings include cloud-based electronic health records, revenue cycle management, and patient engagement solutions. The company aims to simplify healthcare processes and enhance patient care through innovative technological solutions.
Datavant and athenahealth Begin Collaboration to Automate Medical Record Requests Nationwide
Oct 28, 2025
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Oct 8, 2025
athenahealth, Healthcare Technology Leader, to be Acquired by Hellman & Friedman and Bain Capital for $17 Billion
Nov 22, 2021
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for athenahealth, Inc..
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