Analytics Senior Associate
athenahealth
About this role
The Analytics Senior Associate supports the Customer Success organization by maintaining analytics data infrastructure and producing performance reporting focused on Customer Care. The role partners with stakeholders to define and track KPIs across the support ticket lifecycle and agent performance, turning complex datasets into actionable insights for leadership.
Skills
Qualifications
About athenahealth
athena.industriesathenahealth is a healthcare technology company that provides cloud-based electronic health records, revenue cycle management, patient engagement, and care coordination solutions for medical practices and health systems.
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About athenahealth
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for athenahealth.
Salary
$147k – $196k
per year