Animal Intake Diversion Associate

The Animal Intake Diversion Associate serves as the first point of contact for community members, managing animal intake with compassion while actively working to keep pets in their homes through surrender counseling and resource connection. This role involves guiding owners through intake and reunification processes, documenting outcomes, and educating the public on humane pet ownership. The position requires balancing revenue, maintaining accurate records, and supporting teamwork across departments to ensure the humane treatment of all animals.