Answer Team Consultant
Clinical Careers Page(1 month ago)
About this role
The Answer Team Consultant at CVS Health is a client-facing customer service role serving as a single point of contact to deliver timely, accurate resolutions to consumer and client inquiries. The role supports plan administration and ensures a high-quality customer experience while contributing to continuous improvement efforts.
Required Skills
- Customer Service
- Enrollment
- Billing
- Technical Support
- Plan Administration
- Communication
- Problem Solving
- Documentation
- Phone Support
- Process Improvement
Qualifications
- High School Diploma or Equivalent
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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