Anti-fraud Support Agent

Manychat(5 days ago)

HybridFull TimeJunior$60,000 - $75,000Customer Support / Security

About this role

Manychat is seeking an Anti-fraud support specialist to provide high-quality service to users and partners while helping to identify and manage fraud risks. The role involves monitoring, investigating, and resolving anti-fraud incidents, and collaborating with data and security teams.

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Required Skills

Fraud Detection
Risk Management
Data Analysis
Customer Support
SQL
Security
Compliance
Financial Fraud
KYC
AML

About Manychat

manychat.com

ManyChat is a conversational marketing platform that lets businesses build chatbots and automate messages across Facebook Messenger, Instagram, WhatsApp, SMS (and email) using a visual drag-and-drop flow builder. It includes audience segmentation, broadcast and drip campaigns, commerce tools (product galleries/checkout), and integrations with CRMs and e-commerce platforms. Marketers and e‑commerce teams use ManyChat to capture leads, recover carts, run promotional campaigns, and drive revenue with personalized automated conversations. The service is offered with a free tier and paid plans that add advanced automation, analytics, and team features.

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