AOG Customer Resolution Specialist (Contract)

Acubed(11 days ago)

Herndon, VAOnsiteFull TimeJunior$72,457 - $96,968 (estimated)Customer Support

About this role

Aviation company Satair is seeking a Customer Resolution Specialist (AOG) to support aircraft on ground situations by coordinating resources, communicating with stakeholders, and resolving urgent order and customer issues. The role involves collaboration across teams in a fast-paced environment, working on shifts rotating through different hours, and supporting customers to ensure aircraft operations are maintained.

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Required Skills

CRM
ERP
Customer Service
Logistics
Communication
Problem Solving
Microsoft Office
Google Suite
Order Management
Aviation

About Acubed

airbus.com

Airbus is a global aerospace and defence company that designs, manufactures and delivers commercial aircraft, helicopters, military transports, satellites, launchers and related systems. It also provides avionics, services and digital solutions across the aviation and space lifecycle, including aftermarket support and mission systems. The company prioritizes sustainable aerospace and safety, investing in low‑emission technologies, zero‑emission flight concepts and advanced manufacturing. Airbus serves airlines, governments and space agencies worldwide through a broad industrial and customer‑support network.

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