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API Support Analyst at Sabre - ApplyBlast

API Support Analyst

Sabre

15 days ago

3.8 on Glassdoor

Bengaluru, Karnataka, India

Hybrid

Full Time

Junior

0 applicants

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About this role

The API Support Analyst provides initial support and handles severity issues for Sabre Web Services customers, serving as the first point of contact for API consumption problems and requests. The role involves validating XML files and schemas, reproducing customer scenarios to troubleshoot web services issues, and investigating causes of non-conforming SOAP and REST APIs. This position requires strong problem-solving skills, excellent communication, and technical knowledge of web services technologies.

Responsibilities

Provide initial support and handle severity issues for Sabre Web Services customers
Validate XML files and schemas to troubleshoot web services issues
Investigate non-conforming SOAP and REST APIs and provide user recommendations

Skills

About Sabre

sabre.com

Headquarters

Southlake, Texas, United States

Company Size

5001-10000 employees

Founded

1960

View Profile

Sabre is an open, modular, and AI-powered technology platform that powers the global travel industry, serving airlines, travel agencies, hoteliers, and travel suppliers. Its flagship platform, Sabre Mosaic, provides suites for retailing, distribution, payments, and service management, enabling smarter retail and faster development. Sabre also offers Sabre IQ, an AI engine trained on large-scale travel demand data to optimize revenue, automate operations, and enable agentic workflows.