API Support Specialist, 1st Shift

NinjaTrader(1 month ago)

RemoteFull TimeMedior$70,000 - $80,000Technical Support

About this role

The API Support Specialist works with vendors, internal development teams, and stakeholders to design, build, improve, and maintain API integrations that enable seamless financial experiences for customers. The role emphasizes technical problem-solving, cross-department collaboration, and ownership of partner relationships and cases. It also contributes to product launches and supports the developer community through documentation and communication.

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Required Skills

API Support
Technical Support
Incident Response
Product Launch
On-Call
Vendor Communication
Case Ownership
Collaboration
Developer Advocacy
Product Expertise

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About NinjaTrader

ninjatrader.com

NinjaTrader is a trading technology company that provides a flagship trading platform and optional brokerage services for active futures, forex, and equities traders. The NinjaTrader platform offers advanced charting, real-time market analytics, strategy development and backtesting via its NinjaScript API, plus simulated trading and automated order execution. It supports a marketplace of third‑party indicators and add‑ons and is available with free basic access or paid lifetime/subscription licenses, with optional integrated execution through NinjaTrader Brokerage. The product is popular with day traders and systematic traders who need deep customization, automation and low‑latency order routing.