APM Technical Support Engineer - Graduate / Early Stage Career
New Relic
About this role
An entry-level Technical Support Engineer role at New Relic aimed at graduates and career changers who want to build a career in observability and application performance management. The position emphasizes rapid skills development, mentorship, and internal career progression, and is based on a hybrid working model in Dublin.
Skills
About New Relic
newrelic.comNew Relic is a cloud-based, all‑in‑one observability platform (New Relic One) that helps engineers monitor, debug, and improve their entire software stack. It combines APM, infrastructure and container metrics, distributed tracing, logs, dashboards, alerts, and many integrations into a single UI and query language, with Quickstarts that make instrumentation fast. Offered as SaaS with a free tier (no credit card required), New Relic is built for developers and operations teams to accelerate troubleshooting, optimize performance, and gain end‑to‑end visibility across services and cloud environments.
Recent company news
TechCrunchNew Relic launches new AI agent platform and OpenTelemetry tools
3 weeks ago
Business WireNew Relic Closes Gaps Between Data, Insight and Action with SRE Agent and AI-Strengthened Platform Innovations
3 weeks ago
MSNNew Relic launches new AI agent platform and OpenTelemetry tools
23 hours ago
citybizNew Relic Appoints Michael Frendo as Chief Technology Officer
2 weeks ago
Amazon Web Services (AWS)New Relic transforms productivity with generative AI on AWS
1 month ago
About New Relic
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for New Relic.
Salary
$64k – $86k
per year
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