APM Technical Support Engineer - Graduate / Early Stage Career
New Relic(4 months ago)
About this role
An entry-level Technical Support Engineer role at New Relic aimed at graduates and career changers who want to build a career in observability and application performance management. The position emphasizes rapid skills development, mentorship, and internal career progression, and is based on a hybrid working model in Dublin.
Required Skills
- Technical Troubleshooting
- Observability
- APM
- Customer Support
- Web Technologies
- Java
- DotNet
- PHP
- Ruby
- Python
+5 more
About New Relic
newrelic.comNew Relic is a cloud-based, all‑in‑one observability platform (New Relic One) that helps engineers monitor, debug, and improve their entire software stack. It combines APM, infrastructure and container metrics, distributed tracing, logs, dashboards, alerts, and many integrations into a single UI and query language, with Quickstarts that make instrumentation fast. Offered as SaaS with a free tier (no credit card required), New Relic is built for developers and operations teams to accelerate troubleshooting, optimize performance, and gain end‑to‑end visibility across services and cloud environments.