Appeals & Grievances Coordinator

Brigham and Women(1 month ago)

RemoteFull TimeMedior$60,000 - $87,260Appeals and Grievances

About this role

The Appeals and Grievance Coordinator at Mass General Brigham Health Plan manages the intake, documentation, and lifecycle of member and provider appeals and grievances across Commercial, Medicaid, and Medicare products. The role supports case tracking, reporting, and presentation to the Appeals Committee while ensuring compliance with applicable health plan policies and regulatory requirements.

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Required Skills

Appeals Management
Grievance Management
Case Tracking
Customer Service
Communication
Microsoft Excel
Microsoft Word
Regulatory Knowledge
Presentation Skills
Confidentiality

Qualifications

Bachelor's Degree

About Brigham and Women

brighamandwomens.org

Brigham and Women’s Hospital is one of the top hospitals in America with more than 790 beds, and a premier teaching hospital of Harvard Medical School. Learn more.

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