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Appeals Manager at Alight Solutions - ApplyBlast

Appeals Manager

Alight Solutions

3 months ago

3.2 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Appeals Manager leads the day-to-day operations of Alight’s Disability and Absence Management Appeals team, overseeing short‑term and long‑term disability appeal processes. This role provides leadership, coaching, and operational oversight to ensure compliance, quality outcomes, and high‑performing team delivery.

Responsibilities

Lead and develop a team of appeals professionals
Manage daily operations to ensure timely and compliant appeal determinations
Monitor performance metrics and drive continuous improvement
Collaborate with compliance, legal, and client management stakeholders
Oversee staffing, capacity planning, and budget objectives

Skills

Qualifications

DMEC certificationLean Six Sigma Certification

About Alight Solutions

alight.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

View Profile

Alight works with the best-known brands to create a benefits advantage -- an opportunity to optimize costs while delivering a world-class benefits experience.