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Application Analyst at Relativity - ApplyBlast

Application Analyst

Relativity

3 days ago

3.4 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Application Analyst role serves as the entry point into Relativity's technical career ladder for Product Support, focusing on platform troubleshooting and incident resolution for the RelativityOne platform. This highly technical position involves diagnosing issues, utilizing AI-assisted tools, and collaborating with senior teammates to support a mix of technical and non-technical customers. The role requires building foundational skills in SQL, Windows networking, and the Relativity platform while adhering to strict service level agreements.

Responsibilities

Triage, diagnose, and resolve technical incidents and service requests
Run SQL queries to investigate root causes for platform issues
Provide AI-enabled support and troubleshoot RelativityOne applications

Skills

About Relativity

relativity.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

2001

View Profile

Relativity is a global legal data intelligence company whose AI-powered platform, RelativityOne, helps legal teams organize complex data, uncover critical insights, and act with confidence. Its suite of generative AI products supports use cases including e-discovery, legal hold, investigations, contract review, and data breach response. Relativity serves corporations, law firms, federal agencies, and other organizations worldwide.