Cigna Healthcare
An L1.5 Production Support Analyst at Evernorth serves as a bridge between Level 1 and Level 2 support teams, handling escalated tickets and investigating root causes for healthcare applications. The role involves monitoring application health using tools like Splunk and Dynatrace, executing troubleshooting procedures, and maintaining documentation for incident resolution.
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, and international health insurance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cigna Healthcare.
26% below the average for this role