Cigna Healthcare
A Lead Analyst in Technology Production Support leads L1/L2 operations for enterprise healthcare applications, managing incident triage and escalation processes. The role involves driving automation, maintaining monitoring dashboards, and coordinating with development teams to enhance operational maturity. You will also mentor junior analysts and manage vendor interactions for third-party support tools.
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, and international health insurance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cigna Healthcare.
11% above the average for this role