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© All Rights Reserved. ApplyBlast.com
Vertiv
The ERP Second Level Support Junior Analyst provides consistent and timely second-level support for Oracle EBS modules, executing standard analysis, resolution, and documentation of incidents and service requests. This role handles standard and recurring incidents using established playbooks, ensures accurate ticket documentation, and supports data collection for complex issues within a Follow-the-Sun model. The position partners with various teams to ensure seamless escalation paths, timely resolution of standard incidents, and consistent service delivery aligned with the organization's Run operating model.
Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vertiv.
Vertiv didn’t post a salary, so this is our estimate from similar listings.
28% below the average for this role