Application Engineer

SilverRail(14 days ago)

HybridFull TimeSenior$116,848 - $156,232 (estimated)Customer Support

About this role

An Application Engineer at SilverRail acts as a technical product expert, owning customer and partner technical issues from identification through to resolution. The role supports implementations and in-life support for API-based solutions and requires strong domain knowledge of rail or travel technologies. You will represent the company to customers and work closely with Product and Engineering teams to ensure reliable, performant services.

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Required Skills

APIs
REST APIs
XML
JSON
SQL
Troubleshooting
Incident Management
Monitoring
Customer Support
Communication

+4 more

Qualifications

Bachelor's Degree
ITIL Foundation

About SilverRail

silverrailtech.com

SilverRail is a technology company that powers global rail e‑commerce and distribution with its SilverOne content and conversion platform. It provides APIs and tools for journey planning, ticketing, in‑trip information and retail integrations so travel retailers and rail operators can sell and service rail journeys through a single, scalable platform. SilverRail’s solutions help operators grow revenue and loyalty while making rail more visible, affordable and competitive with air travel to support decarbonisation. Its customers include major rail carriers and travel brands worldwide.