BlackLine
The Application Support Analyst 1 handles incoming customer support inquiries, performs troubleshooting, and escalates issues when necessary. This role involves coordinating with customers to determine functional requirements and technical solutions, analyzing data for projects and system requirements, and resolving software application issues. The position requires a service-oriented professional with strong analytical skills and proficiency in English.
BlackLine is an agentic financial operations platform that helps Finance and Accounting teams automate Record-to-Report and Invoice-to-Cash processes using its Verity™ AI suite. Its platform centralizes, standardizes, and automates key tasks such as account reconciliations, journal entries, financial close and consolidation, and collections management. Trusted by over 4,300 companies, BlackLine delivers speed, accuracy, and control across the entire financial ecosystem.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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