Application Support Analyst - Philippines

The Application Support Analyst at Paysend ensures the reliable operation of global payment platforms, investigating transaction anomalies and driving incident resolution to maintain uninterrupted money movement for customers. This role involves monitoring system health, coordinating release deployments, and collaborating with cross-functional teams and external partners to resolve processing issues. The position requires strong problem-solving skills and technical proficiency in tools like Oracle SQL, Postman, and Grafana to support both B2C and Enterprise product lines.