Application Support Analyst
kwi
About this role
An Application Support Analyst at KWI supports clients in utilizing Back Office Merchandising System, Ecommerce Platform, and CRM Platform. The role involves technical troubleshooting, research, prioritization of support tickets, and communication with non-technical clients.
Skills
About kwi
kwi.comKWI offers a Retail POS and Omnichannel Platform that unifies in-store and online commerce for retailers. The platform streamlines sales, inventory, and customer management with real-time data across all touchpoints. It enables seamless checkout, flexible payment options, and centralized analytics to optimize pricing, promotions, and customer engagement. Built as a cloud-based, scalable solution, KWI helps retailers deliver consistent experiences across channels and grow their business.
About kwi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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