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Application Support Analyst at Citi - ApplyBlast

Application Support Analyst

Citi

4 months ago

3.6 on Glassdoor

Pune, Maharashtra, India

Onsite

Full Time

Junior

0 applicants

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About this role

The Apps Support Intermediate Analyst provides technical and business support for Citigroup's application users, resolving issues and collaborating with technology partners for long-term remediation. The role involves acting as a liaison between traders, internal technology groups, and vendors, while participating in disaster recovery testing, application releases, and post-release checkouts. Candidates must apply analytical thinking to identify risks and vulnerabilities, ensuring high-quality service that impacts the broader business and team objectives.

Responsibilities

Field and resolve technical issues for Citigroup applications
Act as a liaison between users, internal teams, and vendors
Participate in disaster recovery testing and application releases
Analyze applications to identify risks and security vulnerabilities
Develop and maintain technical support documentation

Skills

About Citi

citi.com

Company Size

1-10 employees

Founded

2025

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Citibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.