Application Support Analyst

The Application Support Analyst serves as the first point of contact for business-critical systems support within the financial services platforms, providing frontline technical and digital support for core applications and production systems. This role focuses on investigating and resolving issues to minimize downtime, improve service delivery, and collaborate across IT and business teams in a fast-paced, 24x7 support environment. The position involves managing service requests, performing operational tasks, and supporting system enhancements to ensure stability and availability.