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Application Support Analyst at Jobgether - ApplyBlast

Application Support Analyst

Jobgether

2 days ago

Remote

Full Time

Medior

0 applicants

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About this role

The Application Support Analyst provides technical support and incident management for banking clients, managing the Zendesk queue and resolving issues within established SLAs. The role involves investigating application logs, executing SQL queries, and tracing REST API requests to identify and resolve production issues. This position requires strong analytical skills, cloud platform familiarity, and effective communication to coordinate with senior engineers and client teams.

Responsibilities

Manage application support queue and resolve technical incidents
Analyze cloud logs and execute SQL queries to troubleshoot production issues
Coordinate incident response and communicate updates to banking clients

Skills

About Jobgether

jobgether.com

Headquarters

Brussels, Belgium

Company Size

11-50 employees

Founded

2020

View Profile

Jobgether is a remote job platform and career tool designed specifically for senior professionals with 10+ years of experience. It uses AI-powered matching to surface relevant remote and flexible roles, providing match scores, CV review, LinkedIn optimization, and one-click auto-apply. The platform also offers networking guidance and career coaching to help experienced professionals improve their positioning and land the right opportunities faster.