ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Application Support Analyst at Clarivate - ApplyBlast

Application Support Analyst

Clarivate

1 day ago

3.6 on Glassdoor

Ann Arbor, Michigan, United States

Hybrid

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Application Support Analyst provides product support to internal and external clients for IP products, including Foundation IP, Memotech, and Inprotech. The role involves troubleshooting technical challenges, collaborating with end-users and IT teams, and maintaining high customer satisfaction. This position requires strong technical and customer support skills to resolve inquiries efficiently.

Responsibilities

Provide technical assistance and resolve customer inquiries via phone, email, and chat
Diagnose technical issues and document detailed support requests for internal and external stakeholders
Escalate complex technical challenges to senior staff and ensure timely resolution within SLAs

Skills

About Clarivate

clarivate.com

Headquarters

London, England, United Kingdom

Company Size

10001+ employees

View Profile

Clarivate aims to fuel the world's greatest breakthroughs through enriched data, insights, analytics, workflow solutions and expert services. Find out more.