Iptor
The Application Support Consultant Team Lead leads day-to-day customer support operations, ensuring SLA compliance, transparent incident handling, and high-quality customer communications. This role involves managing support teams, driving process improvements, and serving as the primary operational contact for customers during escalations. The position requires strong leadership, data-driven decision-making, and proficiency in ITIL-aligned practices.
Iptor provides distribution-focused ERP and supply chain management software designed to help distributors and wholesalers manage inventory, fulfillment, and complex operational exceptions. Its flagship Iptor Unified Platform is modular and scalable, with flexible deployment options and APIs that enable integration with third‑party and legacy systems. The company emphasizes data security, real‑time exception handling, and comprehensive post‑implementation support (including 24/7 assistance and regular updates). Iptor positions itself as a partner for businesses looking to seize critical moments, streamline operations, and unlock new growth paths.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Iptor.
Iptor didn’t post a salary, so this is our estimate from similar listings.