WINSYSTEMS
The Senior Technical Support Specialist ensures the operational stability of Win Systems' casino management software and ERP (WIGOS™) by handling escalated incidents and resolving complex technical problems for clients. This role involves deep troubleshooting of server, networking, and database issues while collaborating with development teams to fix intricate technical challenges. Responsibilities also include contributing to knowledge bases, mentoring Level 1 agents, and generating performance reports to optimize customer experiences and system reliability.
Headquarters
Grand Prairie, Texas, United States
Company Size
51-200 employees
Founded
1982
Single board computers, computer on modules, carrier boards, industrial computer systems, and Panel PCs. Questions about our rugged embedded computers? Contact us
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WINSYSTEMS.
Right around the average for this role