Application Support Engineer

HomeVision(2 months ago)

RemoteFull TimeJunior$53,817 - $72,222 (estimated)Engineering

About this role

The Application Support Engineer at HomeVision is responsible for managing incoming customer support requests, which includes answering queries, updating system configurations, and troubleshooting issues. The role combines technical problem-solving with a focus on software development and process improvement during downtime to enhance support tools and product functionality. Ideal candidates will possess a strong software engineering foundation and seek growth opportunities, potentially transitioning into software development or sales engineering roles.

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Required Skills

Customer Support
Troubleshooting
Software Development
Process Improvement
Communication Skills
Complex Problem Solving
Continuous Learning
Dependable Attendance
US Residency
Work Authorization

+2 more

About HomeVision

homevision.co

HomeVision is a cutting-edge platform that utilizes artificial intelligence to revolutionize the collateral underwriting process. Its MIRA platform streamlines workflows by automating appraisal quality control, significantly enhancing efficiency and accuracy while reducing review times. HomeVision empowers lenders and appraisal management companies (AMCs) with customizable tools and actionable insights, enabling faster and more confident decision-making. Trusted by leading industry players, HomeVision is designed to simplify complex operational challenges in collateral management.